Cancellation Policy

Effective Date: 25 June 2026

At Bharti Flex Board, we strive to provide a smooth, transparent, and hassle-free shopping experience. Please read our Cancellation Policy carefully before placing an order.

1. Order Cancellation by Customer

  • Orders can be cancelled within 24 hours of placing the order or before production or dispatch begins, whichever is earlier.

  • Once an order has been dispatched, it cannot be cancelled.

  • Orders for customized, personalized, printed, or made-to-order products cannot be cancelled once the production process has started.

2. How to Request a Cancellation

To request an order cancellation, please contact our customer support team with your Order ID.

Phone: +91-95606 65201

Email: info@bhartiflexboard.com

Our support team will verify your request and inform you about the cancellation status.

3. Refund for Cancelled Orders

  • If your cancellation request is approved before production or dispatch, a full refund will be processed.

  • Refunds are generally credited to the original payment method within 5–7 business days, depending on your bank or payment provider.

  • If payment was made through Cash on Delivery (COD) (where available), the refund will be processed via bank transfer after verification of your bank account details.

4. Cancellation by Bharti Flex Board

We reserve the right to cancel an order under the following circumstances:

  • Product is out of stock or unavailable.

  • Incorrect pricing or product information due to technical errors.

  • Payment could not be verified.

  • Suspected fraudulent or unauthorized transaction.

  • Delivery location is not serviceable.

  • Production is not possible due to technical or operational issues.

In such cases, customers will be informed promptly, and a full refund (if applicable) will be processed.

5. Customized Products

The following products are manufactured specifically according to customer requirements and are non-cancellable once production has begun:

  • Flex Banners

  • Vinyl Printing

  • Sign Boards

  • Roll-Up Standees

  • Catalogue Stands

  • Canopy Tents

  • Gazebo Tents

  • Garden Umbrellas

  • LED Display Boards

  • Exhibition Displays

  • Promotional Branding Materials

  • Any custom-printed or personalized products

6. Contact Us

For cancellation requests or any assistance, please contact us:

Bharti Flex Board

Phone: +91-95606 65201

Email: info@bhartiflexboard.com

Address:
Plot-201/1, Ground Floor,
Before MCD School, MLA Naresh Balyan House Road,
Metro Pillar-729, Nawada Extension,
New Delhi, Delhi – 110059, India

Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM

By placing an order with Bharti Flex Board, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.